Refund Policy
Thank you for shopping with us. Please read our Return and Refund Policy carefully before placing your order, as it outlines the terms under which refunds and returns are handled.
1. No Refunds or Cancellations
Once an order is confirmed and processed, it is considered final. We do not offer refunds or cancellations under normal circumstances. Please ensure all details are correct before placing your order.
2. Exceptions – Our Inability to Fulfill
In rare cases where we are unable to deliver your order due to reasons within our control (such as inventory issues, delivery service limitations, or other logistical errors), we will initiate a full refund to your original payment method. No action is required from your side in such cases.
3. Damaged or Incorrect Orders
If your order arrives damaged or is incorrect, please contact us within 24 hours of delivery. You must include photo or video evidence clearly showing the issue. Once we verify the claim, we will provide an appropriate resolution, which may include a replacement, store credit, or refund, depending on the specific situation.
Note: Claims made after 24 hours of delivery may not be eligible for resolution.